Notice to Texas Consumers

In accordance with Texas law (House Bill 4224, 89th Regular Session, and Section 181.105 of the Texas Health & Safety Code), licensed behavioral health providers in Texas must provide certain consumer information. This page explains your rights and how to exercise them.

Your Rights as a Consumer

As a client of D2 Counseling, you have the right to:

Requesting Your Health Care Records

You may request copies of your health care records that we maintain.

To request your records:

  • Submit a written request to: info@d2counseling.com

  • We will process your request in accordance with applicable state and federal law.

  • Fees may apply as permitted by law.

Filing a Complaint with the Texas Behavioral Health Executive Council

If you have concerns about the conduct of a licensed behavioral health provider in Texas, you may contact:

  • Texas Behavioral Health Executive Council (BHEC)

  • Visit the BHEC Discipline and Complaints page on their website to learn more about their complaint process.

BHEC oversees licensing boards for professional counselors, marriage and family therapists, psychologists, and social workers in Texas.

Filing a Consumer Complaint with the Texas Attorney General

Texas consumers may also file a complaint with the Office of the Texas Attorney General’s Consumer Protection Division if you believe you have been harmed by a provider’s professional conduct. Current instructions for filing a consumer complaint are available on the Attorney General’s website.

Compliance Statement

This notice is provided to comply with Texas state licensing requirements and Section 181.105 of the Texas Health & Safety Code.